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Clienting: Digital Legal Marketing

Feb 26, 2018

This episode, Gyi and Kelly are joined by Attorney John Strohmeyer, to discuss what five-star customer service looks like in the legal profession.
Show notes: 
  • Principles of Service
  1. Friendly
  2. Connected
  3. Prepared
  4. Consistent
  5. Efficient
  6. Adaptive
  • Four Seasons Service Initialism
  1. Smile
  2. Eye...

Feb 12, 2018

In this episode, we discuss how to take your leads and nurture them into clients. The resources we mentioned were: - Client Relationship/Management Systems - Virtual Receptions, such as Call Ruby, and Alert Communications - Lead source tracking using Call Rail and dynamic number insertion For questions or comments,...